Leaving (Good) Voicemails

Leaving a voicemail can seem like a mundane task; however, if you want a call back, you must leave an effective voicemail that covers all of your information in a timely manner. This video discusses how to craft a voicemail that relays all your information while prompting the recipient to call you back.

WHAT BUSINESS COMMUNICATION QUESTIONS DOES THIS VIDEO ANSWER?

· How can I communicate more effectively through voicemail?

· Why should you leave an effective voicemail?

· What three components are in a voicemail?

· Why is leaving your number three times important?

· How do you end a voicemail?

VIDEO TRANSCRIPT

Did you know that you can even get your guru on in the workplace? Well you can. This set of 60 second guru videos will help you specifically focus your communication skills on improving your performance in the workplace.

Yes, the telephone may be an antiquated device right now, but in the workplace it is still used frequently. If it is used, you should know how to leave an effective voicemail message.

Let me put you in the recipient’s shoes. Let’s say you’re listening to your voicemails. Is that all you’re doing? Are you sitting diligently listening to those messages and fervently taking notes? Probably not. Most likely you’re multi-tasking, like most of us do. We’re checking email. We’re looking at computers. Whatever else we’re doing, our attention is not on that message completely. So what we need to do is deliver effective voicemail messages so that the information can be captured. Here’s how.

When you call and start to leave a message, first, state your name and then state your contact information. Then, state the purpose for your call or the call to action. After that, you’re going to repeat your name and repeat your phone number. You’re going to repeat your phone number two times again, so if they’ve started to write it down they can definitely get it. Then, of course, end with some type of pleasantry. Because who doesn’t like being nice?

That’s how you leave an effective voicemail that will get you a call back.

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