How to Handle Q&A

After a speech is over, many presenters allow time to field questions and interact with the audience. However, many public speakers fear this post-speech interaction. This video gives you tips for how to handle the question and answer session that is commonly held after a speech.

WHAT PUBLIC SPEAKING QUESTIONS DOES THIS VIDEO ANSWER?

· Why is having a Q&A session beneficial?

· What should you do if you don’t know the answer to a question?

· How can you manage the questions from the audience?

· What are techniques for handling Q&A sessions?

· What is an effective way to communicate answers to an audience?

VIDEO TRANSCRIPT

You practiced and prepared and you delivered a great presentation, but the work’s not done yet. This series of videos will help you know what to do after the speech.

Good job. You’re done with the content portion of your presentation. Now it’s on to Q and A. But handling Q and A can sometimes be a little sticky. So here are some tips to help you deal with it more effectively.

First, whenever some asks you a question what you should always do is repeat the question back to them. It serves two purposes. The first purpose is it lets the rest of the audience hear the question, whereas if the person speaking was a soft speaker they might not have. The second thing it does is it gives you time to think and process what your response might be. So dual purpose technique there.

But let’s say you have a person who is incessantly asking you questions and taking up a lot of time. You can politely defer them until later by saying, “Thank you mam or sir. I really appreciate your questioning. Let’s have a conversation after the presentation one on one.” That’s a great technique.

Or let’s say you have someone who is instead of asking a question is getting up on a soapbox. It’s okay to politely interrupt them and say, “We only have a few minutes for questions. Will you please ask yours?” That’s an okay thing to do and it makes you effective at handling Q and A.

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